Join a Call
Let's take a look at the detailed guidelines on how you can easily join a video call with your doctor.
1. Log in
Log in to your account on the MedicusUnion platform or Sign up if you don't have an account yet.
![](https://api.medicusunion.com/aws-s3/file/1718983349002-EN_1_1.png?size=150)
2. My Appointments
Click on the “My Appointments” button located at the top of your screen and select the appointment card you need.
![](https://api.medicusunion.com/aws-s3/file/1705684392116-Join_the call_ my appointments.png?size=150)
3. Join the Call
Click on the “Join the Call” button. It will appear 15 minutes prior to your video consultation.
![](https://api.medicusunion.com/aws-s3/file/1705684428956-Join_the Call.png?size=150)
4. Microphone and Camera
Allow the website to use your Microphone and Camera.
![](https://api.medicusunion.com/aws-s3/file/1705684499432-Microphone_and Camera.png?size=150)
5. Test (this action is not required)
Test your microphone and camera by selecting the field “Integrated Camera” and clicking on the "Make a test recording". Verify the functionality of your camera and microphone, check the audio quality and your internet connection. Pre-session testing helps in preventing technical issues during the consultation.
After testing and making sure everything works correctly click on the X button.
![](https://api.medicusunion.com/aws-s3/file/1705684520867-Tast_Camera.png?size=150)
6. Join Now
Click on the “Join Now” button. After that, you will be connected to a video call with your doctor.
![](https://api.medicusunion.com/aws-s3/file/1705684528930-Join_Now.png?size=150)